FREIGHT TO TERMINAL
FREIGHT TO TERMINAL is a shipping option for a 3rd party freight carrier to transport your palletized coop to a receiving terminal near you for pickup. This is most popular as many residential addresses are not easily deliverable, and transporting your coop/pallet from the curb to the backyard may be challenging and time-consuming by hand. The terminal employees can and will load the pallet with a forklift onto suitable transportation at your request, or you can unpack the pallet at the terminal and load your vehicle by hand at your own pace. The terminal staff will NOT assist with hand loading but will typically dispose of your pallet for you if requested, but they are not obligated to do so.
PROCESS:
● Carolina Coops will forward carrier and tracking information upon shipment via text message
● Once the pallet has reached the receiving terminal near you, dispatch will contact you to inform you that it's ready for pickup.
● Please note STORAGE FEES may apply if you do not pick up your pallet within 3 business days from notification. Storage fees will be billed to you by Carolina Coops and will be due on receipt of the invoice. Depending on the terminal, storage fees can range from $150-$250/day.
● When you arrive at the terminal, inform the front desk personnel that you're there for pick up. They will request the “PRO/Tracking Number” and likely a driver’s license or photo ID.
● A forklift operator will bring your pallet to a loading area for you to inspect and sign for acceptance.
● Inspect the pallet thoroughly, referencing the photos sent to you. If anything looks out of place, note it on the receipt before signing and take pictures for an insurance claim if needed. All pallets are fully insured for the full invoiced price.
● If there is damage- Take photos of said damage and make notes on the delivery receipt PRIOR to signing. Text Carolina Coops immediately all photos and details so that we may file a claim within the allotted time frame of 24hrs ONLY.
Things to consider:
The Size of Your Pallet! Weight & dimensions are very important!
Weight and dimensions are listed in the product specifications on the website.
1- You will need suitable transportation to go pick up your coop
*At least a full size 6’ long bed and 4’ between wheel wells
*Capability of hauling 1000-2200 lbs, depending on your order
*Pallet height will be ~7’.6” to consider for overall height and door opening clearance
*Trailer with accessible sides for the forklift to load the pallet onto the trailer
*Renting a pickup from Home Depot or a moving truck is a popular option!
You may need to un-palletize your coop to load it into moving truck or enclosed trailer
2- You will be responsible for securing your load for transportation home!
*Bring a box cutter, knife, screw gun, gloves
*An extra person or two is helpful to unpack the pallet safely if un-palletizing to transport.
**DISCLAIMER- The included cost of freight service does not include special services such as but not limited to air freight, ocean freight, ferry service or final mile services. If your address needs any additional services, please reach out to us to place your order so we can make special accommodations to get your coop to you as efficiently as possible.